Ask an Expert – Procedure Writer’s Challenges
Ask An Expert – Episode 3 – “What are some common challenges faced by procedure writers?”
Procedure writers/technical writers have complex jobs. Amongst other things, they are responsible for understanding and writing for the appropriate level of detail, avoiding the creation of human performance error-likely situations , formatting complicated documents, ensuring consistency, fostering collaboration, and sometimes even project managing. These responsibilities present procedure writers plenty of opportunities for problem solving…
In this segment of “Ask An Expert,” Procedure Solutions Management’s Managing Member, Darlene McCord, answers the question, “What are some common challenges faced by procedure writers?”
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I am in the process of creating the NISP-RP-XX procedures for our site and wonder if you can help me with an issue that I am having . Most of the NISPs are technical procedures, but two that I have come across are definitely Conduct Manuals. Our RP group wants them written like Tech procedures, but with the performer in each step being different it is difficult. Also, the content is more administrative. Specifically I am referring to NISP-RP-12 and NISP-RP-05. If you have any insight on this I would appreciate any suggestions.