As one of the first companies to offer PPA certification courses, PSM has been a pioneer in the development of human-factored procedure and work instruction training.

We help clients build the programmatic process controls necessary to support sustainable development of human-factored controlled docs.

We develop simple, economical, and human-factored Microsoft Word templates designed to improve procedure and work instruction consistency while reducing the overall labor effort.

New! – Let us do the work. Outsource your document maintenance to our team of senior technical writers and analysts.

We specialize in the development of human-factored documents and process controls designed to ensure sustainable regulatory compliance and process efficiency.

If you’re passionate about empowering skilled workers with the right tools to mitigate risk and human error, we want you on our team.