Ask An Expert – Episode 1 – “What is a Procedure?”
What do procedures, work instructions, policies, and guidance documents have in common? Amongst other things, they are all human performance tools designed to help people and companies be more successful in work that is performed by following the direction provided. Most of us would agree that these human performance tools are essential in a variety of industries. But, what exactly is a procedure? What are the essential elements that can help define and identify them?
In this segment of “Ask An Expert,” our Founder and Chairman of the Board, Stephen McCord, answers the question, “What is a Procedure?”
Overall, we hope you find this information useful. Check it out and let us know what you think using the comments section below.
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