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Smarter Procedures. Stronger Leadership.Safer Operations.

Empowering high-risk industries with human-factored solutions that protect people and elevate performance.
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We Make Performance Simple with Straightforward, Human-Focused Tools

Procedure Solutions Management is a human performance solutions provider that integrates the three pillars of sustainable operational excellence — procedures, training, and leadership — into cohesive, facility-specific solutions. 

Unlike providers that focus on a single discipline, we recognize that a weakness in any one area undermines the effectiveness of the others, and that lasting improvement requires all three working in balance. By combining deep technical expertise with a systems-level perspective, we equip organizations with the tools, knowledge, and leadership capability needed to reduce errors, improve consistency, and build a culture where people perform at their best. 

Procedure Solutions Management (PSM) is one of a small number of organizations whose leadership contributed to the development of the PPA standards that govern human-factored procedure writing. PSM is an officially authorized PPA Writer Certification provider, serving nuclear utilities, oil and gas operators, DOE facilities, and all other high-risk industries across the world.

Our Impact in Numbers:

Procedure Solutions Management brings 18+ years of experience to high-risk industries, with 25,000+ procedure writers and operators trained, 45,000+ SOPs human-factored, and thousands of satisfied customers worldwide.

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Find out how we help Companies like Yours

Find out how we help People Like You

We offer individualized training, certifications, and mentorship to help you advance your career and gain an edge as you expand your skill set. We go beyond procedure writing with ways to help you improve your leadership and technical skills.
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We Service a Range of Industries

Across every industry the common variable is people, and that's exactly where we focus. With 100+ years of collective experience across our staff we proudly serve organizations in nuclear, energy, petrochemical, government, manufacturing and so many others where precision, safety, and compliance are a non-negotiable. Not seeing your industry listed? Reach out and share your needs. We likely service your industry too.

Trusted by High-Risk Organizations Around the World

We are trusted by enterprise-level industry leaders with the performance of their operations and the safety of their people. Hear from some of our clients and customers:

Brandon T. | Thermal Operator
"You have really hit the nail on the head, incorporating leadership with training and procedures, because that is the biggest flaw I see in the power generation industry."
James B. | Project Manager
 “Your leadership and contributions to the five-year review cycle project - where we have over 350 guidance documents due for review - have helped to levelize workloads and improve efficiency. Thank you for all that you do!” 
Leigha S. | Section Leader
"I became PPA certified with Procedure Solutions Management a few years ago and now I will be sending three of my new writers to one of your upcoming courses to get them PPA certified as well. We normally have a PPA certified instructors at our company, but we decided to take a different route and come to you all. I for one am glad to have the option!"
David P. | Technical Support Services Manager
"Procedure Solutions Management has helped me realize that our procedures are too prescriptive and that we need to find the right balance. This new approach would require a cultural shift in our organization, but I believe it to be our best long-term option. I am grateful for the detailed explanations you give and I am deeply humbled by your expertise. I will most definitely be requesting your services again."