Author Archive for: James Bennett
Entries by James Bennett
What Does “Good” Look Like – Part 4
Identifying Human Error Likely Situations – What Does “Good” Look Like? – Episode 4 Since 2008, Procedure Solutions Management, LLC, has taught over 9,000 (correction over 10,000) students on a variety of procedure-related topics. When we teach our classes there are 5 main principles that we want to convey: Level of Detail – What to […]
What Does “Good” Look Like – Part 3
Identifying Human Error Likely Situations – What Does “Good” Look Like? – Episode 3 Since 2008, Procedure Solutions Management, LLC, has taught over 9,000 (correction over 10,000) students on a variety of procedure-related topics. When we teach our classes there are 5 main principles that we want to convey: Level of Detail – What to […]
What Does “Good” Look Like – Part 2
Identifying Human Error Likely Situations – What Does “Good” Look Like? – Episode 2 Since 2008, Procedure Solutions Management, LLC, has taught over 9,000 (correction over 10,000) students on a variety of procedure-related topics. When we teach our classes there are 5 main principles that we want to convey: Level of Detail – What to […]
What Does “Good” Look Like – Part 1
Identifying Human Error Likely Situations – What Does “Good” Look Like? – Episode 1 Since 2008, Procedure Solutions Management, LLC, has taught over 9,000 (correction over 10,000) students on a variety of procedure-related topics. When we teach our classes there are 5 main principles that we want to convey: Level of Detail – What to […]
Ask an Expert – How Can Management Improve Human Performance?
Ask An Expert – Episode 5 – “How can management teams help improve human performance?” Human Performance is more than a catchy phrase. It is essential to the success of any company and improving human performance should be the goal of any successful manager. But, when it comes to managing a procedure program and/or a […]
Ask an Expert – Is Human Factored Writing Applicable In Non-Nuke Industries?
Ask An Expert – Episode 4 – “How are the Nuclear Standards for Human Factored Writing Applicable to a Variety of Industries?” PSM’s leadership is known for their work in helping to establish standards for human factored writing throughout the nuclear industry. Part of this process involved reviewing information from organizations/industries, like NASA and the […]
Ask An Expert – What do you mean by, “Human Factored”
Ask An Expert – Episode 2 – What do you mean by, “Human Factored”? Procedures have been around for a long time and there has been a lot of emphasis on making sure that they were “technically correct”. As things have evolved and the workforce has changed, industries have come to realize that the […]
Recent Posts
Lunch & Learn: How Graphics Enhance ProceduresMay 25, 2023 - 12:53 pm
Lunch & Learn: How to Ask Impactful Questions That Improve Procedure QualitySeptember 9, 2024 - 5:51 pm
A Procedure Writer’s Guide to Asking (the Right) QuestionsAugust 28, 2024 - 7:06 pm
Our Process for Hiring Qualified Procedure WritersAugust 16, 2024 - 6:17 pm
Lunch & Learn: How Leadership Influences ProceduresJuly 2, 2024 - 6:39 pm
