Procedure Solutions Management: Video Training Series: Ask An Expert

Ask an Expert – Is Human Factored Writing Applicable In Non-Nuke Industries?

Ask An Expert – Episode 4 – “How are the Nuclear Standards for Human Factored Writing Applicable to a Variety of Industries?” PSM’s leadership is known for their work in helping to establish standards for human factored writing throughout the nuclear industry.  Part of this process involved reviewing information from organizations/industries, like NASA and the […]

Nuclear Promise – Procedure and Work Instruction’s Perfect Storm – Part 3

Recap. In part one, we voiced concerns regarding the nuclear industry’s “Nuclear Promise” and it’s negative impacts on procedures and work instructions.  These concerns were based on my experience working with nuclear sites across the country.  In short, procedures and work instructions that were successfully used many times over a number of years are, in many cases, no […]

Procedure Solutions Management: Video Training Series: Ask An Expert

Ask an Expert – Procedure Writer’s Challenges

Ask An Expert – Episode 3 – “What are some common challenges faced by procedure writers?” Procedure writers/technical writers have complex jobs.  Amongst other things, they are responsible for understanding and writing for the appropriate level of detail, avoiding the creation of human performance error-likely situations , formatting complicated documents, ensuring consistency, fostering collaboration, and sometimes even project managing.  These […]